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*owned by Meta, banned in Russia
We design merchandising strategies and client experiences that enhance every stage of interaction, both online and offline, aligning aesthetics, functionality, and service with your brand’s identity.
Merchandising Strategy
& Client Experience Design
& Client Experience Design
Online:
• E-commerce performance audit: detailed website analysis from a user experience, visual, and functionality perspective;
• Development of a client service system: recommendations for customer interaction, loyalty programs, client retention strategies, and brand-driven engagement activities.
Offline:
• Retail space audit: visual merchandising, zoning,
and client experience/pathway design;
• Unique brand offerings in the context of customer experience, with briefing guidelines for service staff communication.
• E-commerce performance audit: detailed website analysis from a user experience, visual, and functionality perspective;
• Development of a client service system: recommendations for customer interaction, loyalty programs, client retention strategies, and brand-driven engagement activities.
Offline:
• Retail space audit: visual merchandising, zoning,
and client experience/pathway design;
• Unique brand offerings in the context of customer experience, with briefing guidelines for service staff communication.